Dear Cowboy Admin in my department: Making changes without telling the rest of the team is the problem. It’s not the small you-should-have-known-better mistake that you did and apologized for. Your apartment is on the way to work. If I have to be up at 3am again for this type of problem, I might fix the root cause on the way to fixing the problem it created.

One Response to “”

  1. maskwa says:

    I’m not sure what your company’s policies are but if I were so imposed upon I would drag Mr Cowboy into the office by the ankle to write up the PROPER threat/release he should have AS WELL as a full post-mortem on the issue and have it sent to all affected parties.

    Disclosure: I work at a major telco. Five 9s don’t happen without a process.

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